Poultry/Game bird Information
Pick Up Orders: Live poultry will be available for pick up during the first 72 hours after hatch. All poultry must be picked up within 3 day, unless other arrangements have been made. If you do not pick up your order during stated pick up times, you forfeit the amount you paid for the live poultry because of the perishable nature of the product.
We guarantee 100% healthy chicks on pick-up with excellent livability or your money back / stock replaced. We will offer a refund, replace stock, or give credit one time toward any bird that had been properly cared for but had died within 48 hours of time of receivement. While we appreciate notification of losses as they happen, we ask that you report your total losses one time, at the end of the 48 hour period. At no time will our guarantee exceed the original purchase price.
We offer a 90% sexing accuracy guarantee on selected breeds or your money back. For errors resulting greater than guarantee, we will refund the difference between the female and male price. Sexing errors can be reported when birds reach 10 weeks of age and no later than 18 weeks after hatch date.
Because of conditions beyond our control during shipment and hatching equipment or methods used, we are unable to guarantee hatchability. However, We guarantee all the eggs we ship will be fresh and in good condition. Hot packs are available seasonally and can be added to your order to help safeguard hatching eggs that are shipped during times of extreme temperatures. *Adding a hot pack does not guarantee that your hatching eggs will hatch.
All egg shipments are insured and shipped Monday thru Thursday. Report any broken eggs to your postal office or delivery driver. Call us for replacements. We ship eggs to all 50 states. All egg orders are Shipped Prepaid.
AT NO TIME WILL ORDERS BE BOOKED WITHOUT PAYMENT. ORDERS ARE BOOKED FIRST COME WITH PAYMENT, FIRST SERVED.
CANCELLATIONS: A $10.00 Cancellation Fee applies to any and all orders canceled. No order will be canceled two weeks prior to hatch date.
While we have taken many precautions to insure accurate pricing, we cannot guarantee this catalog to be free of pricing or typographical errors. PRICES SUBJECT TO CHANGE WITHOUT NOTICE.
Our catalog and web-site mostly display actual photographs taken of our breed stock. All photos and descriptions are property of The Georgia Mad Hatcher and no reproduction is permitted without written consent of The Georgia Mad Hatcher.
Due to the perishable nature of our products and biosecurity, we will not accept any returns.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
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How we use collected information
The Georgia Mad Hatcher may collect and use Users personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To improve our Site
We may use feedback you provide to improve our products and services.
- To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
If you have any questions about this Policy, the practices of this site, or your dealings with this site, please contact us at:
The Georgia Mad Hatcher
109 Fuller rd Hawkinsville, Ga 31036
This document was last updated on March 5, 2021